Main: revise specs to 1.5.0 (completed)

2025-12-01 01:28:32 +07:00
parent 241022ada6
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+# Operations Documentation
+
+**Project:** LCBP3-DMS (Laem Chabang Port Phase 3 - Document Management System)
+**Version:** 1.5.0
+**Last Updated:** 2025-12-01
+
+---
+
+## 📋 Overview
+
+This directory contains operational documentation for deploying, maintaining, and monitoring the LCBP3-DMS system.
+
+---
+
+## 📚 Documentation Index
+
+### Deployment & Infrastructure
+
+| Document                                       | Description                                            | Status      |
+| ---------------------------------------------- | ------------------------------------------------------ | ----------- |
+| [deployment-guide.md](./deployment-guide.md)   | Docker deployment procedures on QNAP Container Station | ✅ Complete |
+| [environment-setup.md](./environment-setup.md) | Environment variables and configuration management     | ✅ Complete |
+
+### Monitoring & Maintenance
+
+| Document                                                 | Description                                         | Status      |
+| -------------------------------------------------------- | --------------------------------------------------- | ----------- |
+| [monitoring-alerting.md](./monitoring-alerting.md)       | Monitoring setup, health checks, and alerting rules | ✅ Complete |
+| [backup-recovery.md](./backup-recovery.md)               | Backup strategies and disaster recovery procedures  | ✅ Complete |
+| [maintenance-procedures.md](./maintenance-procedures.md) | Routine maintenance and update procedures           | ✅ Complete |
+
+### Security & Compliance
+
+| Document                                           | Description                                    | Status      |
+| -------------------------------------------------- | ---------------------------------------------- | ----------- |
+| [security-operations.md](./security-operations.md) | Security monitoring and incident response      | ✅ Complete |
+| [incident-response.md](./incident-response.md)     | Incident classification and response playbooks | ✅ Complete |
+
+---
+
+## 🚀 Quick Start for Operations Team
+
+### Initial Setup
+
+1. **Read Deployment Guide** - [deployment-guide.md](./deployment-guide.md)
+2. **Configure Environment** - [environment-setup.md](./environment-setup.md)
+3. **Setup Monitoring** - [monitoring-alerting.md](./monitoring-alerting.md)
+4. **Configure Backups** - [backup-recovery.md](./backup-recovery.md)
+
+### Daily Operations
+
+1. Monitor system health via logs and metrics
+2. Review backup status (automated daily)
+3. Check for security alerts
+4. Review system performance metrics
+
+### Weekly/Monthly Tasks
+
+- Review and update SSL certificates (90 days before expiry)
+- Database optimization and cleanup
+- Log rotation and archival
+- Security patch review and application
+
+---
+
+## 🏗️ Infrastructure Overview
+
+### QNAP Container Station Architecture
+
+```mermaid
+graph TB
+    subgraph "QNAP Server"
+        subgraph "Container Station"
+            NGINX[NGINX<br/>Reverse Proxy<br/>Port 80/443]
+            Backend[NestJS Backend<br/>Port 3000]
+            Frontend[Next.js Frontend<br/>Port 3001]
+            MariaDB[(MariaDB 10.11<br/>Port 3306)]
+            Redis[(Redis 7.2<br/>Port 6379)]
+            ES[(Elasticsearch<br/>Port 9200)]
+        end
+
+        Volumes[("Persistent Volumes<br/>- database<br/>- uploads<br/>- logs")]
+    end
+
+    Internet([Internet]) --> NGINX
+    NGINX --> Frontend
+    NGINX --> Backend
+    Backend --> MariaDB
+    Backend --> Redis
+    Backend --> ES
+    MariaDB --> Volumes
+    Backend --> Volumes
+```
+
+### Container Services
+
+| Service       | Container Name      | Ports   | Persistent Volume             |
+| ------------- | ------------------- | ------- | ----------------------------- |
+| NGINX         | lcbp3-nginx         | 80, 443 | /config/nginx                 |
+| Backend       | lcbp3-backend       | 3000    | /app/uploads, /app/logs       |
+| Frontend      | lcbp3-frontend      | 3001    | -                             |
+| MariaDB       | lcbp3-mariadb       | 3306    | /var/lib/mysql                |
+| Redis         | lcbp3-redis         | 6379    | /data                         |
+| Elasticsearch | lcbp3-elasticsearch | 9200    | /usr/share/elasticsearch/data |
+
+---
+
+## 👥 Roles & Responsibilities
+
+### System Administrator
+
+- Deploy and configure infrastructure
+- Manage QNAP server and Container Station
+- Configure networking and firewall rules
+- SSL certificate management
+
+### Database Administrator (DBA)
+
+- Database backup and recovery
+- Performance tuning and optimization
+- Migration execution
+- Access control management
+
+### DevOps Engineer
+
+- CI/CD pipeline maintenance
+- Container orchestration
+- Monitoring and alerting setup
+- Log aggregation
+
+### Security Officer
+
+- Security monitoring
+- Incident response coordination
+- Access audit reviews
+- Vulnerability management
+
+---
+
+## 📞 Support & Escalation
+
+### Support Tiers
+
+**Tier 1: User Support**
+
+- User access issues
+- Password resets
+- Basic troubleshooting
+
+**Tier 2: Technical Support**
+
+- Application errors
+- Performance issues
+- Feature bugs
+
+**Tier 3: Operations Team**
+
+- Infrastructure failures
+- Database issues
+- Security incidents
+
+### Escalation Path
+
+1. **Minor Issues** → Tier 1/2 Support → Resolution within 24h
+2. **Major Issues** → Tier 3 Operations → Resolution within 4h
+3. **Critical Issues** → Immediate escalation to System Architect → Resolution within 1h
+
+---
+
+## 🔗 Related Documentation
+
+- [Architecture Documentation](../02-architecture/)
+- [Implementation Guidelines](../03-implementation/)
+- [Architecture Decision Records](../05-decisions/)
+- [Backend Development Tasks](../06-tasks/)
+
+---
+
+## 📝 Document Maintenance
+
+- **Review Frequency:** Monthly
+- **Owner:** Operations Team
+- **Last Review:** 2025-12-01
+- **Next Review:** 2026-01-01
+
+---
+
+**Version:** 1.5.0
+**Status:** Active
+**Classification:** Internal Use Only